I joined Norton in April 2018 as a senior sales advisor, moving to Renewals Assistant Manager after 5 months and then Renewals Manager a year later. I built success within my team through hard work, maintaining excellent customer service, and building good relationships with the clients I dealt with.

With 10 years’ insurance experience under my belt, I relish the opportunity that my role as Norton Manager provides to make sure we give our customers the personal touch they deserve. My team are committed to going above and beyond for each client we work with.

I am very much a family man and love to look after those closest to me. I enjoy all types of sports whether that’s watching or playing – although with my dodgy knees it’s more like watching only these days!

For me, the best part of working at Norton is that we are one big family, whether that’s my colleagues or the clients we take care of. Insurance doesn’t need to be a hassle if you have the right individual looking after you.

I have worked in insurance for over 15 years, ten of which I have spent as part of the team here at Norton Insurance Brokers.

I enjoy working as a personal client manager because the role allows me to interact with my own clients and has led me to build a great rapport with them. I enjoy how many clients become friends; we speak about life and family, not just insurance. Of course, I also hope clients feel confident they can call me with any insurance requirements they may have.  

My role is varied and involves creating new business quotations, adding vehicles for customers and renewing policies, all of which I enjoy. I treat every client how I would like to be treated in all aspects of life.

In my spare time I love to bake, and I enjoy walking my dogs - Aster is a German Spitz aged 7, and Luna is a Cocker-Shon, aged 2.

Having joined Norton in late 2019, I greatly enjoy the role I’ve developed here. It’s a real pleasure for me to engage positively with my clients and make sure that their needs are met, and I am proud to be providing a service that is really unique and personal.

With ten years’ experience in insurance broking, I’ve previously specialised in motor and home insurance before taking on a broader role at Norton. This practical experience has enabled me to develop the knowledge and expertise to truly support my clients.

In my spare time I like to work out and enjoy reading books, preferably non-fiction. I also love football and am a big Formula 1 fan.

I joined Norton Insurance in June 2018, as senior sales advisor.

Having specialised in property insurance for the first few years of my career, I have over 20 years of insurance experience in a lot of different areas.

Ever since taking up the role of Personal Client Manager in 2022, I have enjoyed the interaction with my customers, and take pride in finding solutions to their insurance requirements.

I hope to live up the expectations of my customers through my knowledge of our products, and my helpful personality.

I have 2 grown-up daughters, who still expect me to fund their hobbies and expenses! In my spare time I have a passion for the sport of Cricket, whether it’s playing, coaching or just watching.

I joined Norton Insurance in April 2018 as an administration assistant, going on to support customers with mid-term policy changes after 6 months and then becoming a senior sales advisor the following year. With over five years of experience in the insurance industry and motor trade, I’ve been able to bring this helpful knowledge to my role as a Personal Client Manager.

I take pride in my role, having my own set of clients who I can build relationships with. My aim is to provide all of my clients with the best level of cover for all of their insurance needs as well as save them time and hassle.

I enjoy spending quality time with my nearest and dearest and making sure I check up on them frequently. In my spare time I like to take my Nan shopping on the weekends, work out regularly at the gym, and working on my car projects and showing them off at car shows

I joined Norton Insurance in March 2023 as an Insurance Advisor and in November 2023, I took on the role of a Personal Client Manager.

What I enjoy most about my role is having genuine conversations and building trusted relationships with my clients. It is important to me to provide each client with a service which is unique and tailored to their needs.

Outside of work my biggest passions are cooking and music. I am a really creative person and my two hobbies definitely go hand-in-hand. I love to cook and experiment with flavours from all around the world, and I usually do this while listening to my favourite artists!

I have been with the company for over 15 years. I previously worked in the Heritage team and have also worked in the Customer Services team.

With a wealth of insurance experience spanning many years, my aim as a Personal Client Manager is to consistently provide excellent customer satisfaction to my clients.

Outside of work, I enjoy spending time with my family and friends. I like going to the cinema and listening to music too.

I joined Norton as a Personal Client Manager in 2023. I am passionate about ensuring client satisfaction, excellent customer service, and building rapport for long-lasting relationships.

My role at Norton is diverse, which has enabled me to develop my insurance knowledge and expertise in newfound areas to best support my clients. My aim is to provide all my clients with a personal and professional experience being their sole point of contact.

Personally, the best part of working at Norton is their genuine interest to look after all customers and to value each other.

When I’m not working, I enjoy spending time with my family exploring new destinations, bike rides and the occasional show at my local theatre.