An insurance broker advising a couple on their insurance needs.

What is an insurance broker?

Insurance brokers are insurance experts who look at your exact needs and find personalised cover that best suits your circumstances and the protection you require.  

Between our Personal Client Managers and in-house underwriting team, we review your cover requirements and then liaise with our panel of specialist insurers to find the best fit for you.   

From our offices in Birmingham, we service clients around the UK. Insurance brokers ensure that no element of cover is missed – which can happen with comparison sites – and that everything single protection is provided for. By choosing Norton, you’ll enjoy your very own Personal Client Manager as a direct point of contact for your policy – at no extra cost. 

What do insurance brokers cover?

As specialist insurance brokers, we can cover a wide range of personalised insurance services, including but not limited to: 

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Service you can rely on

What do you need from an insurance broker? We expect it’s not a snazzy sales pitch, glossy brochure or rock bottom prices. It’s protection, plain and simple. It’s service that’s centred on you. It’s peace of mind. 

That’s what we set out to provide for our customers. One service, with a personal client manager who will be your point of contact for all your insurance needs. Giving you the freedom to enjoy life, knowing that what matters to you most is covered: from furry friends to family holidays. 

Your personal client manager will be your port of call for all queries, big and small, an expert guide who will work with you during your time with us to support your insurance needs. 

A fully personalised service

 

Our purpose is to help you get the personalised insurance cover you need for all the areas of your life that most need protection. More than that, it’s to take personal care of you and the things you hold dear, in line with our values and your needs. 

As a family business, based in Birmingham but servicing clients around the UK, we believe in building positive relationships with our customers.  

Whatever insurance questions you have, you can speak with your personal client manager, and they’ll help you iron out all the details. As expert insurance brokers we can save you time and the effort of having to manage all your insurance policies separately. 

 

Get a specialist insurance quote

Send a message to our team of insurance brokers today and we’ll get in touch to give you a quote or help with your query. 

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Protecting your insurance needs with

Experience, integrity and care

We know that you’ll have different things that need protection at different stages in your life. So we’ve designed what we offer to be flexible to you.

From family homes to residential or commercial letting, we can cater to home and property insurance readily. If your home is listed, thatched, or in a flood risk area, don’t worry – we have plenty of policy options for non-standard homes.

You might just have the one car, but more than 30% of households in the UK now have two vehicles or more. We’ve got a background in cover for specialist vehicles, so we’ve developed a brilliantly flexible multi car policy that can grow with your needs. It even covers motorcycles, campers and vans, too!

There’s so much more to discover in our offering. Find out more about our services below, or click to hear about the personal client manager service.

Insurance brokers: FAQs

What are the benefits of an insurance broker?

An insurance broker brings together the best of insurance comparison sites with the expert personalised service of a traditional insurer.  

Our personal client managers get to know your exact insurance needs across as many areas of your life – home, vehicle, travel, pet and more – as you need.  

Then our underwriting team liaises with our panel of specialist insurers to find the best cover option for your exact needs. 

Is an insurance broker worth it?

The detailed and personalised service provided by an insurance broker is absolutely worthwhile for many individuals and families across the UK. 

Nothing could be more costly with your insurance than finding that a niche medical need while abroad is not covered in the way you thought it was, or that your vehicle issue comes with a number of additional fees you hadn’t noticed on a comparison site. 

The true value of a broker is that we listen to your exact needs across as many areas of your life as you need insurance for, and build a personalised policy that protects for each and every eventuality. 

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